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二氧化碳 - 2008-4-30 13:05:00

Marketing Director, Research & Insights (CBU)



Roles

The BU Research Director is responsible for generating business solutions based on an in-depth understanding of our consumer target.  The CIM supports the decision making of the Franchise Management and the Marketing Department through recommendations based on consumer purchasing, consumption and attitudinal data.  The CIM will work across four key areas;

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Working closely with Chief Marketing Officer to develop, improve & innovate in mapping & chartering marketing strategy for CBU
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Identifying and Rolling Out A&M Best Practice Models
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Monitoring and Building Brand Health
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Building Information Systems to improve decision making
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Manage research Agencies and introduce Ad Hoc Research


Accountabilities

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Identifying and Rolling Out A&M Best Practice Models

Work with agencies and the PCI system to analyse A&M Pull spending and the measurable results achieved in driving key consumer/business KPIs

With the VP/BU Marketing Directors, deliver proven models which identify optimal A&M Pull spending/plans by market category to drive consumer measures

Support the BU Directors in establishing quantitative best practice measures for key Pull spend categories and roll-out across the BU

Recommend improvements in A&M spending and priorities spend within the BU

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Monitoring and Building Brand Health

Identify key brand health issues and work up solutions with BU Marketing Dept

Ensure common systems in place to track brand health across the BU (Pepsi and Flavors)

Ensure clear communication of conclusions and actions across total BU Management

Find and implement continuous improvements to BU tracking of consumer purchasing, consumption and attitudes

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Building BU Consumer Information Systems

Working with the SC, ensure a first class data warehouse in the BU in place which drives management decision-making

Support the development of a strong Intranet with a useable library of PCI learnings

Track usage of data and make changes as appropriate

Make continuous improvements to data lead times to deliver actionable data quicker to management

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Manage Research Agencies and Ad Hoc Research Best Practice

Deliver competitive research agency contracts across the BU and conduct regular performance reviews


Leverage scale efficiencies wherever possible (e.g. PCI system, Power of One)

Establish best practice for ad hoc research

Act as a trainer for Market Managers to build research/consumer insights practice


Requirement

·
Solid experience in insight & research with 2 years in consulting business

·
Consumer goods exposure preferred

·
Well versed in presentation decks & compilation


Marketing Manager – Insights



Roles
Lead the insights agenda for key product innovation. Implement local insights best practice and global research protocols to identify opportunities to grow the business. Work closely with marketing and cross-functional team (Headquarters + Regional + Local) to ensure consumer needs are understood and business opportunities exploited.

Accountabilities

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Innovation and Marketing strategy

Lead the insights agenda for key product innovation gate-keeping process

Work closely with marketing /cross-functional team to drive the product innovation journey

Design and execute tracking plan to monitor the performance of new product launch

Map out key consumer unmet needs and growth opportunities to help formulate marketing strategy and plan

Bring consumer knowledge and expertise to the whole marketing team

·
Best Practice Consumer Research

Lead implementation of local insights best practice and global research protocols & analytical processes

Independently design / execute / manage ad hoc consumer research (Qualitative + Quantitative)

Select / manage / evaluate agencies to deliver the high quality output and build world class capability

Candidate Profile

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Personal Qualities

Strategic thinking

Results oriented. Self-motivated and passionate. Takes initiative with a “can do” attitude.

Ability to work with different people and exert good organization impact with confidence

Sound attention for details without losing focus on big picture

Possession of highest personal integrity and standards

·
Skills

Strong communication skill (in English and Mandarin) supported

Good analytical & organizational skills and robust presentation skills

Strong interpersonal and leadership skills

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Knowledge and Experience

University graduate or above

Minimum 6 years experience in marketing research with > 3 yrs in position with people mgmt responsibilities

Experiences with FMCG multi-national companies and research agencies

Have a track record of working effectively in cross-functional teams

Qualifications and Competencies

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Minimum Qualification

University degree


6 years experience in marketing research field of multi-national companies/research agencies


3 years in position with people mgmt responsibilities

Have a track record of working effectively in cross-functional teams

·
Preferred Qualification

Experience with FMCG

Experience in both Qualitative and Quantitative research

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Critical Job Related Function competencies

Marketing strategy development

3C’s

Agency management

Project management

TSE

·
Critical Job Related Leadership competencies

Integrity

Strategic focus

Innovation mindset

Thinking skills

Communicates productively

Motivate others


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